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Overall vehicle dependability in China declines

Overall vehicle long-term dependability in China declined slightly in 2013, according to the J.D. Power 2013 China Vehicle Dependability StudySM (VDS) released on December 20.

Overall dependability is determined by the number of problems appeared per 100 vehicles (PP100), with a lower score reflecting higher quality.

Overall vehicle dependability averaged 201 PP100 in 2013, a slight increase from 196 PP100 in 2012.

Windshield wipers and washer broken/ not working properly are reported as the most common problem with approximately 10 PP100.

There are approximately 9 PP100 of the windshield wipers and washer problem with international brands, and about 13 PP100 with domestic brands. 

The study measures problems experienced during the last six months of 2013 by car owners after 25 to 36 months of ownership.

The study covers 202 problems across eight categories: engine and transmission; vehicle exterior; driving experience; features/ controls/ displays; audio/ entertainment/ navigation; seats; heating, ventilation and cooling (HVAC) and vehicle interior.

Lexus ranked highest among the 51 brands included in the study, averaging 66 PP100. Cadillac (77 PP100) ranked second, followed by Volvo (86 PP100).

Table: Models ranking highest overall in their respective segments.

Segment

Model

Compact

Baojun Lechi

Premium Compact

Suzuki Swift

Entry Midsize

Chevrolet Aveo/Lova 

Midsize

Honda City Fengfan

Lower Premium Midsize

MG 6 

Upper Premium Midsize

Toyota Reiz

Luxury

BMW 7 Series

SUV

Toyota Land Cruiser Prado

MPV

Buick New GL8 

Mini Van

Wuling Hongguang

Source: J.D. Power Asia Pacific 2013 China Vehicle Dependability StudySM (VDS)

 

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