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China auto aftermarket value to exceed £¤1 trillion in 2017, says Mintel report

BEIJING – China’s automotive aftermarket value is expected to reach ¥880 billion ($127.91 billion) by the end of 2016 and exceed ¥1 trillion in 2017, according to the 2016 China Automotive Aftermarket Report released recently by Mintel. Mintel also forecasts that it will grow to ¥1.654 trillion by 2021. According

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Quick fix service chains sees higher customer loyalty than 4S dealerships

BEIJING – Quick fix service chain stores have higher customer loyalty than 4S dealerships but 4S dealerships remain relatively dominant due to brand endorsement and special repair expertise, according to a report by China Automobile Aftersales Service Customer Satisfaction (CAACS) released on August 26. The report is based on a

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