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J.D. Power: Chinese brands continue to close gap in new vehicle quality from international brands

BEIJING – The new-vehicle quality gap between Chinese domestic brands and international brands was 13 PP100 (problems per 100 vehicles) in 2017, marking the seventh consecutive year that the gap has been narrowed, according to the J.D. Power 2017 China Initial Quality StudySM (IQS) released on September 28. The gap was

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Perceptual quality will be next battleground

BEIJING – Perceptual quality will be the next battleground for carmakers, according to Renee Stephens, vice president of U.S. Auto Quality at J.D. Power. Stephens made the comments at the 3rd Sino-Korean Auto Industry Development Forum held on Beijing on November 17. The event, with a theme of “Analysis of

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Survey: luxury car owners experience more problems in ACEN technology

SHANGHAI – Compared with mass market vehicle owners, luxury car owners experience more problems in aspect of audio, communication, entertainment and navigation (ACEN) system, according to the J.D. Power 2015 China Initial Quality Study (IQS) released on October 30. The 2015 China Initial Quality Study (IQS), fielded from April to

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New car quality of Chinese domestic brands improves

New car quality of Chinese domestic brands improved significantly in 2013, narrowing the gap with international brands, according to the J.D. Power Asia Pacific 2013 China Initial Quality StudySM (IQS) released on October 31. The score of new car quality is determined by problems reported per 100 vehicles (PP100), with

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Domestic brands narrow initial quality gap with foreign brands, says J.D. Power report

SHANGHAI – Automakers in China achieved significant improvements in initial quality this year, narrowing the gap between domestic and international brands and driving the overall industry average problem rate in that market to a record low, according to the J.D. Power Asia Pacific 2012 China Initial Quality StudySM (IQS) released

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J.D. Power: quality top factor in car purchase decision in China

Quality, not price, was the main factor Chinese consumers considered when buying new vehicles in 2011, according to J.D. Power and Associates. Quality, taken together with brand reputation/reliability and recommendations from family and friends, formed the top three reasons influencing a purchase decision, J.D. Power said at a media briefing held

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Independent brand initial quality score drops, says J.D. Power study

SHANGHAI – Initial quality among models of Chinese independent brands declined in 2011, as problem incidence increased by 8 PP100 (reported problems per 100 vehicles) from 2010 to 232 PP100, according to the J.D. Power Asia Pacific 2011 China Initial Quality Study (IQS) released on October 28. After narrowing during

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